We have a No Refund policy, we offer exchange only on unworn items.
If there is malfunction with your cocco collaboration or timmer you can use your warranty at https://coccohairpro.com/warranty-policy/
To be eligible for a exchange, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a exchange, you can contact us at Antibrokebarbersclub@gmail.com. If your exchange is accepted, we’ll send you a label as well as instructions on how and where to send your package.
You can always contact us for any exchange question at Antibrokebarbersclub@gmail.com.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Certain types of items cannot be exchanged, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products or cups). We also do not accept exchanges for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item. We will notify you once we’ve received and inspected your exchange, and let you know if the exchange was approved or not.
BARBER RETREAT
🇲🇽 April 10–13th, 2027
An exclusive Anti Broke Barbers Club experience bringing together barbers, educators, creators, entrepreneurs and industry leaders for 4 days/3 nights of education, connection, business, mindset, community and unforgettable experiences in Tulum, Mexico.
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The retreat experience
$1,000 PER PERSON
TOTAL: $1,000
PAYMENT PLAN
$2,500 PER ROOM
TOTAL: $2,500 • $1,250 per person
PAYMENT PLAN
$3,300 PER ROOM
TOTAL: $3,300 • $1,100 per person
PAYMENT PLAN
$4,000 PER ROOM
TOTAL: $4,000 • $1,000 per person
PAYMENT PLAN
$5,000 PER ROOM
TOTAL: $5,000 • $1,000 per person
PAYMENT PLAN
$500 PER PERSON
TOTAL: $500 | Limited to 10 tickets
PAYMENT PLAN
FAQ
Your initial deposit officially reserves your spot or room for the Anti Broke Barbers Club Tulum Retreat, April 10–13, 2027.
All deposits and installment payments are applied directly toward the total cost of your retreat. Payment plans are provided as a convenience, and guests are responsible for making scheduled payments by their due dates.
All retreat balances must be paid in full by March 4th, 2027. Reservations with an outstanding balance after the final payment deadline may be canceled and released to another guest. Previous payments remain subject to the cancellation policy below.
Because this is a limited-capacity destination experience with advance commitments for accommodations, food, transportation and activities, all reservation deposits are non-refundable.
Before December 15, 2026: Payments beyond the initial non-refundable deposit may be eligible for a refund except the initial deposit.
December 15, 2026–January 31, 2027: Payments are non-refundable but may be transferred to another eligible guest with prior approval.
February 1, 2027 and after: All payments are final and non-refundable. Transfers may be requested for another eligible guest, subject to approval, and must be completed by March 15, 2027. Guests are responsible for finding their replacement unless otherwise agreed.
Guests purchasing the Solo Experience understand that this is shared-room accommodation. Solo guests will be placed with other vetted retreat guests of the same gender.
We will make reasonable efforts to create comfortable roommate pairings, but specific roommates, bed types or room placements are not guaranteed unless confirmed in writing. Guests may submit a roommate request after both guests complete their reservations.
Guests are expected to respect their roommates, the villa and the overall retreat environment.
Private and group-room pricing reserves accommodation for the number of guests listed on the reservation: Private Room accommodates up to 2 registered guests, Group of 3 accommodates up to 3, and Group of 4 accommodates up to 4.
All guests staying in the room must be registered. The person making the reservation is responsible for ensuring the room balance is paid in full. If a group member cancels, the total room price does not automatically decrease; remaining guests may replace that person with an approved attendee or divide the balance among themselves.
Airfare is not included. Each guest is responsible for booking flights, maintaining a valid passport and meeting all applicable travel and entry requirements for Mexico.
Ground transportation is not included. Please schedule or rent car for transportation.
Anti Broke Barbers Club is not responsible for missed flights, cancellations, delays, lost luggage, passport issues or other circumstances related to individual travel. Travel insurance is strongly recommended.
Retreat schedules, speakers, activities, transportation times and other programming may be adjusted when necessary. If an advertised activity or speaker becomes unavailable, Anti Broke Barbers Club may substitute a comparable experience or adjust the schedule.
All guest will be updated on changes or things added to the experience.
By submitting a deposit or payment for the Tulum Retreat, you acknowledge that you have reviewed and agree to the retreat’s payment, cancellation, accommodation and travel policies.
Please contact Anti Broke Barbers Club before submitting payment if you need clarification about reservations, room arrangements, payment timing or travel responsibilities.
antibrokebarbersclub@gmail.com
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